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An exciting opportunity for a Field Service Engineer. A global leader in the industry providing support to customers in a variety of sectors, including Metal, Dyno Test Rigs, Hydrogen Electrolyzer PSUs, EV Charging points and Battery Energy Storage.

Field Service Engineer

£40k + Car Allowance or Company Car, Hybrid  

Shropshire/ Hybrid - UK Wide

Ref: 25220

Field Service Engineer - The Role:

• Act as the primary point of contact between the business and customers, providing technical field support
• Commission new AC and DC motor control systems, independently and as part of a team
• Support a wide range of bespoke systems including metal processing, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage
• Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries
• Provide emergency breakdown support and rapid response to customer issues
• Work closely with Project Engineers during system testing and functional verification
• Ensure systems operate in line with Functional Design Specifications (where available)
• Deliver telephone, email, and remote technical support to customer engineering and maintenance teams
• Analyse faults, propose alternative solutions, and implement optimal resolutions
• Follow company service processes and standards at all times
• Identify opportunities to promote additional services, upgrades, and spare parts
• Hybrid role with extensive UK travel and occasional international travel (up to 60%)
• Flexible approach to working hours, including non-standard hours and on-call support
• Work in varied environments including tight spaces and at height

Field Service Engineer - The Person:

• HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering
• Completed apprenticeship in Electrical, Electronic or Automation discipline
• Proven experience with AC and DC drives (essential)
• Experience with PLCs and HMIs (essential)
• Strong understanding of electrical fundamentals and computer-based systems
• Excellent fault-finding and problem-solving skills
• Confident working independently and as part of a team
• Strong communication skills with the ability to liaise effectively with customers
• Willing and able to travel frequently within the UK and Europe, sometimes at short notice
• Flexible, proactive, and comfortable working in demanding site environments

Located in Shropshire, this role would be commutable from Telford, Wolverhampton, Bridgnorth, Shrewsbury, Stafford.

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For further information call Sharon Hill

Available on: 01902212000 or 07764208419 Or email: Sharon.Hill@automationexperts.co.uk